Pets in your home

Pet permissions

We recognise the benefits that responsible pet and animal ownership can bring, such as enhancing the owner's mental and physical health and encouraging exercise.

Pets will normally be allowed in all our properties with prior consent, except for flats with the following:

• communal entrances
• shared areas or communal facilities (such as a lounge or laundry).

Permission to keep an assistance dog should be granted where a customer requests it, and the dog has been provided by a recognised organisation which is a member of Assistance Dogs (UK). This includes properties where permission to keep a dog would not normally be allowed.

Customers are expected to act responsibly in relation to their pets and animals, and this includes adhering to their legal and welfare obligations.

For more information, please read our pets and animals policy and our pets in your home FAQ's.

Pets in your home FAQ's

Read answers to some commonly asked questions about keeping pets in your home.

Pets in your home FAQ’s