Asset Coordinator

Job Summary:

Full time 37 hours

£33,075

Fixed term contract - 15 months

Flexible working opportunities

Trowbridge

Closing date: 27 November 2024

The role

Our Asset team play a hugely important role within Selwood Housing, ensuring that our properties are always kept in top condition, and continue to be warm, safe and energy efficient places to live.

As Asset coordinator, you will liaise with our surveyors and tenants to book in appointments, dealing with any new problems or requests as they come in.

You will also take ownership of the stock condition database, ensuring it is maintained and updated after each survey is completed, and helping new users get up to speed. Given this is a data rich role, a good head for numbers and strong Excel skills will be key.

You’ll also be regularly interacting with our residents so great customer service skills will go a long way.

If you’re a problem solver looking for a role with plenty of autonomy, where you will have a positive impact on your local community, we want to speak to you.

What we are looking for

To hit the ground running, you will need to have:

• Good understanding of Excel
• Experience of administration in an office environment
• Experience of analysing stock and other statistical data
• Good organisational and administration skills
• Positive proactive approach to customers and customer service
• Knowledge of MRI, QL or other similar property management software will be beneficial

Although it is not necessary, experience and understanding of social housing will be a bonus.

What we offer

Our main benefits include;

• 27 holiday plus bank holidays
• 2 paid gifted days; one for your birthday and one over Christmas
• Buy/sell up to 1 week’s holiday
• Life assurance
• Flexible and hybrid working opportunities – work from home and at times that suit you
• Competitive pension (you pay 4%, we pay 9%)
• Cycle to work scheme

Who we are

Selwood Housing Group is a not-for-profit housing association committed to providing affordable local homes for our customers. We have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North-East Somerset and employ over 300 staff from our offices in Trowbridge and Melksham.

At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access and equipment you feel you may need throughout the interview process, and during your employment with us.

We’re keen to build a supportive and rewarding environment, free from discrimination, that works for everyone.

The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.