If you have any questions about the programme, or to find out about ways to get involved, contact our involvement team.
Email: makeadifference@selwoodhousing.com
Tel: 01225 715715
During Summer 2022, we sent out a survey to our sheltered housing customers to find out their thoughts on the enhanced landlord service. This service was launched in 2019, and as part of this we introduced the new sheltered housing coordinator role. 168 customers filled in the survey (21% response rate).
The survey revealed that:
Our customers came up with a number of recommendations, which can be summarised in the following points:
As a result of customer feedback, we have made the following changes:
We'd like to thank all the customers who volunteered their time with us to share their views on our enhanced landlord service.
If you have any questions about the programme, or to find out about ways to get involved, contact our involvement team.
Email: makeadifference@selwoodhousing.com
Tel: 01225 715715
If you can't find what you're looking for please contact us at info@selwoodhousing.com