We know that the process of beginning a tenancy is very important to get right for a number of reasons, such as giving clear, instructions, ensuring the right support is available to our new customers and a good level of safety is available to our staff. All recommendations in this report were adopted and some are already being put into place.
The reporting from this can be found opposite.
That a floor plan is made available on request.
The above action is planned to be looked at during 2023/2024 as part of our digital transformation project, Horizon.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
We've published our customer annual report 2023-24 for customers to easily review our performance and highlights for the year. The report shares key facts and figures about services across Selwood Housing, including information about lettings and new affordable homes, and ways we've involved customers in shaping our services during the year. You can also see how we spend our money and where that income comes from.
Highlights during the period included progress in our energy efficiency improvements programme, encouraging results from our first year of reporting tenant satisfaction measures, and plenty of community involvement through our Priority Neighbourhoods projects and Stronger Communities fund.
We hope you find the report interesting! Let us know if you have any queries, or if there's information you'd like to see included in future reports. ecs.page.link/zx86R
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1 CommentComment on Facebook
Should be interesting.
Here's a snapshot of our 2023/24 ESG achievements, as detailed in our annual report here: ecs.page.link/SdX6h
We join a growing number of housing providers in adopting the principles of the Sustainability Reporting Standard for Social Housing, aligning it to our business process and key strategies like development and asset management. We believe it will provide direction and transparency in our achievement of key sustainability targets like EPC C by 2030 and net carbon zero by 2050.
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2 CommentsComment on Facebook
Wish they would upgrade our Bungalow it costs a fortune to heat in the winter ☹️
Just had our bungalow upgraded with cavity wall, mold proofing, fachers, roof went from a D to a middle C the radiator especially the new one are set as low and it's a greenhouse, saved and going to save a fortune on heat this year thank to Sean Bowden, Nick White, Pete Knight and there team. Yes it's a hassle, yes it takes time, yes there is mess for while but we'll worth it, getting these jobs done helps with heating expenses and helps the environment so win win cannot praise it enough. Looking forward to the next stage and getting solor panels hopefully not in the to distant future. Now all selwood need to do is figure out car electric charging points and I think they'll be sorted. Upgrading the bungalow for us has been a game changer for that I can't thank Selwood enough.
We’re proud to say that in the last financial year, we distributed £22,835 to help our communities through our Stronger Communities Fund. 15 local projects were supported and included community gardens, local skate parks, youth centres and nurseries.
Take a look at what we have previously funded on our website, and help us spread the word – the current application window closes in 7 days time. ecs.page.link/BFFto
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3 CommentsComment on Facebook
We are extremely grateful for your amazing support to our community baby and toddler group! Xx
Same old dribble from Selwood Housing here. What they don't understand is the amount of time we have all reached out for something and they don't listen.
Pity you didn't help.your tenants
Selwood Housing is a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739372. All rights reserved.