Scrutiny team review – Enhanced Landlord Service

Review of Enhanced Landlord Scheme

With the introduction of the Enhanced Landlord Service (ELS) in November 2019, and an internal evaluation of the service due in the summer of 2021, it was agreed that a review into the Enhanced Landlord Service from a tenant perspective.

The reporting from this can be found below.

Scrutiny-Review-13-Enhanced-Landlord-Scheme_
Download(230.93 KB)
Management-response-IHM-review
Download(212.51 KB)

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Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT