As well as tackling antisocial behaviour we also work to prevent it in the first place.
All new tenants are issued with a 12 month starter tenancy. We are then able to end a tenancy if its conditions are broken
We partner with other organisations to engage in activities and initiatives that make our communities great places to live. For example we regularly help to organise community fun days, activities for children and community litter picks. Visit our community news page for upcoming events
We make ongoing improvements to our neighbourhoods such as improving street lighting and installing fencing
We also use technology to prevent antisocial behaviour, such as using temporary CCTV cameras to deter ASB or to help us investigate.
Using technology to report noise
As well as prevention, technology can help us to gather evidence that antisocial behaviour is occurring.
When investigating noise nuisance, we will ask the person reporting to complete and return incident diary sheets. We need to have a thorough understanding of the noise that is occurring, any associated behaviour and the impact that this form of antisocial behaviour is having on the neighbourhood.
As well as completing diary sheets, we now ask customers to download The Noise App on their mobile phone. Instances of noise nuisance can be recorded and sent directly to the neighbourhood team. More information about the noise app and how to install this can be found here on The Noise App website or watch this short video.
Our partners
We are able to support and resolve antisocial behaviour through working with a range of partners:
Wiltshire Council
Mendip District Council
Bath and North East Somerset Council
Wiltshire Police
Avon and Somerset Police
Adult and Children's services
Avon and Wiltshire Mental Health Partnership NHS Trust
Our priority neighbourhood project teams have been hard at work hosting several events and community action days in Westbury and Warminster, as our priority neighbourhoods for 2023-2024. We took on board feedback from residents in both areas and our teams have worked hard to address several points that came up, including tidying up green areas, getting rid of rubbish and keeping sheltered housing residents updated. A full list of what ‘You said we did’ in each area can be found on our website: ecs.page.link/ofVbQ... See MoreSee Less
*Customer notice* Our offices are closed today (26 August) for the Bank Holiday. If you have an emergency during this time, please call the out of hours support team on 01225 715 715. ... See MoreSee Less
Are you delivering a project or community initiative in one of our neighbourhoods that could improve the lives of our customers and the places they live? Applications for our Stronger Communities Fund open on the 1st September. Our grant funding can be used to cover the whole cost of a project, or as a contribution towards a larger cost. Application details can be found on our website: ecs.page.link/voeYM... See MoreSee Less
This made such an incredible difference to our group last time which is run all by volunteers! We couldn’t be more grateful for this initiative 👏🏼🙌🏼🥰 xx