Phone us
Our opening hours are Monday – Thursday 8:30am – 5:30pm, and Friday 8:30am – 5pm. If you have a genuine emergency outside of these hours, you can still reach us on this number.
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Our opening hours are Monday – Thursday 8:30am – 5:30pm, and Friday 8:30am – 5pm. If you have a genuine emergency outside of these hours, you can still reach us on this number.
Contact us via email and we will aim to respond to your query within two working days.
Visit our customer reception:
Selwood Housing,
Bryer Ash Business Park,
Bradford Road,
Trowbridge, BA14 8RT
Our customer reception is open Monday – Thursday from 8:30am – 5:30pm, and on Fridays from 8:30am – 5pm.
If you wish to make a face to face appointment with a member of staff, this will need to be arranged in advanced. Our reception team can pass on messages, but with staff working in our communities or partly from home, they won’t be in our offices all the time.
If you have a genuine emergency outside of these hours, please call us on 01225 715 715.
Use the adjacent contact form to submit your enquiry and we’ll aim to respond within two working days.
We are serious about protecting your privacy and promise to store and look after your personal information carefully and in line with UK law and our privacy notice.
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Complaints and compliments
If you’ve had a good or bad experience with us, or have a suggestion that could improve our services, please get in touch with us to give us your feedback.
Satisfaction surveys
Customer feedback is important to us so we can ensure we’re continually improving our services. There are a number of ways we capture feedback, both positive and negative.
Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT